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Operations
Business Operations Manual
| Overview: |
An operations manual that focuses on operations policies and procedures, including HR policies and procedures for managing the business efficiently. A set of step-by-step instructions for key operating procedures is detailed in the operations manual. |
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| Specifications: |
A operations and procedures manual should cover these critical areas:
- Description of customer service standards
- Description of business processes and procedures including HR policies
- Product development policies and procedures
- Internal communication procedures
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